Privacy policy

At The Posty Bob, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from www.thepostybob.in.

1. Information We Collect When you place an order or interact with our store, we may collect the following information:

  • Name and email address
  • Billing information (processed securely via Razorpay)
  • Device and browser information (via cookies)
  • Purchase history

2. How We Use Your Information We use your information to:

  • Process and fulfil your orders (including sending download links)
  • Send order confirmations and customer support communications
  • Improve our website and customer experience
  • Send occasional marketing emails (only if you have opted in)

3. Payment Data All payment transactions are processed securely by Razorpay. We do not store your card or banking details on our servers. Please refer to Razorpay's Privacy Policy (razorpay.com/privacy) for details on how they handle your payment data.

4. Cookies Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can choose to disable cookies through your browser settings, though this may affect some functionality of the site.

5. Data Sharing We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (such as Shopify and Razorpay) solely to operate our store and process transactions.

6. Data Retention We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Your Rights (DPDP Act 2023) Under India's Digital Personal Data Protection Act 2023, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (subject to legal obligations)
  • Withdraw consent for data processing

To exercise any of these rights, please contact us at hello@thepostybob.in.

8. Contact Us If you have any questions about this Privacy Policy, please email us at <a href="mailto:hello@thepostybob.in">hello@thepostybob.in</a>